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Most of the BPM and RPA solutions are not plain , simple vanilla solutions. BPM and RPA tools provide platforms to do data modelling, development and integrations.

For a successful BPM or RPA project delivery it is far more important to understand

Existing business processes thoroughly and find out which process are done manual or automated, where we can do digitization and which one should be left manual than automating them.

Suggest a best possible BPM tool or RPA tool that fits customer budgets , meets the expectations in terms of learning curve, ease of implementation and support for platform.

BPM tools are able to integrate third party systems and applications.

BPM tools can provide secure digitized processes – security is not compromised.

Unless and until both the customer and the BPM service provider are not confident that a particular tool that is selected is not of their choice, it can pose greater risk during development, slows down the digitization and then the management does not see value in it.

Precisely for this reason, GoodTech always proposes doing a proof of concept using preferred BPM tool and the existing customer business process, prove it, tell the challenges, tell the benefits against cost and then get in to a full blown development.

GoodTech believes in providing every details of pros and cons in a report before digitizing a business process. Once decided, the customization of business process happens using Agile methodologies and uses PRINCE2 as a project management methodology.


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